satisfaction

Hi Richard
Getting to work on putting the rack up now and just wanted to say its great, just what I wanted for my copper and cast iron pan collection. The board is very nice too! Feel good that it was made by a British artisan and not mass produced in China, it will be much appreciated over the years.

thanks and regards
Andy

Dear Richard,
YAY!!! One very lovely rail has arrived with hooks – thank you very much. I’ll probably need more hooks but I’ll let you know once I’ve got it up on the wall etc.
I am very happy!
Felicity

Hi, Just wanted to let you know we got our rectangle pot rack today and it's not even hung up yet and we LOVE it. It's exactly what we were looking for, and I've told my husband that if we ever move, we will be taking it with us!

Thanks so much,
Michelle Reading

Many thanks arrived safely today. I have opened only the top part of packaging which looks super. I will be putting them up in my new home over the new year and am looking forward to seeing them in situ. Thank you for the ease and quickness of this order superb service.

All the best to you for a great festive break and fantastic new year.

Kind regards
Denise Reeves

Dear Richard,
I'm sorry for the late reply. The delivery was timely (within a week), and the rack now hangs beautifully above the stove, supporting even the heaviest pans with apparent ease.

Thanks & regards,
Lydia.

Hello Richard,
I have received the rail and mounted it in my kitchen, I love it! Thank you very much it is the finishing touch my kitchen needed.

Regards,
David Wright

Dear Sir,
Having recently purchased the rectangular ceiling rack we have now placed an order for additional hooks. Whilst writing we would like to say how pleased we are with our original purchase. It is a quality product very well made and a great space saver which looks great !
Thank you so much.
Douglas Essex

thanks for the racks, they are beautiful!

V best,
Zoe

Dear Richard,
My pan rail arrived some days ago and I was very pleased with it as it was exactly as advertised. It hasn't been mounted on the wall yet as I am waiting for tiling to be done. Thank you for the way in which I was kept informed as to the progess of my order and also for the prompt, courteous and friendly delivery service. I was also kept informed at to the delivery status which was also appreciated.

Thank you.
Kind regards
Kathleen Mander

Hi Richard.....thankyou so much for my rail it has just arrived and I love it. Absolutely perfect for my requirements. May I just say how impressed I have been with your service it has been a delight to have dealt with you. If I weren't so old I'd marry you......

Many thanks again Patsy.

Dear Richard,
I arrived home last night and opened your package. What a lovely piece of work the rack is! It’s exactly what I wanted for displaying my mother-in-law’s antique serving utensils.

A picture will follow when I’ve installed it. I will hope to order more items from you in the future.

Thanks and kind regards,
Rod

Thank you so much - It has been really nice to deal with an English craftsman - so very many things are `made in China' - and I will be back in touch if there are any other needs we discover in this new house.

All best wishes,
D Land.

Hi Richard

Recieved my kitchen rail on tuesday.....thanks for a fanstatic service....the delivery service you use was great, kept upto date at all times. I'm looking to order more items in the future.

kind regards
Paul Goss

Hello Richard,

the stand arrived this morning and I couldn't wait to unwrap it. It has turned out just as I had hoped and I am THRILLED to bits. I shall take a digital photo of it, loaded up and in postion and email it over to you.

Thank you so very much for all your patience and diligence.

Yours
Roz

Hi Richard.....thankyou so much for my saucepan rack it has just arrived and I love it. Absolutely perfect for my requirements. May I just say how impressed I have been with your service it has been a delight to have dealt with you.

Many thanks again
Patsy.

Hi Richard,

Just a quick mail to thank you once again for the quick delivery. The rack is beautiful, it was well worth the time and energy I spent trying to source a product of such high quality.
I'm sure we'll be buying from you again.

Thanks,
Curtis

Dear Richard Fishenden. The ironwork arrived safely today, thank you. Beautifully packed -  loved all the hooks neatly laid out inside like some strange medieval booty! But a very good way to avoid loss in transit. I am sure they are going to be just what I wanted! Helpful to be able to track the progress of the package so easily as well. Thanks again.

From Miss Wyatt

Richard

The rack and rail have arrived and look absolutely fabulous! We're really thrilled with both products and can't wait to put them up - they'll look lovely in our kitchen!

Thanks for keeping us posted all through the process.

Kind regards
Jane

I want to thank you for the beautiful utensil racks and your excellent customer service.
Pleasure doing business with you.

Best,
G Roberts, USA

I recently purchased a pan rack from you and am very happy with my purchase.

L Fahey, London

The pan rack you made looks beautiful and my client is really happy with it.

Mrs Pentland, Kent

I just wanted to drop you a quick note to tell you how extremely pleased we are with the wonderful hooks you have forged for us. They fit beautifully and really set the whole pan rack off.

Thank you as well for turning them around so quickly - we are now an almost fully functioning kitchen!

Very best wishes
L McPherson

Dear Richard

The pan rack has arrived and it's fantastic! It really looks the bizz on the wall, thank you so much for your efforts, i'm really pleased with it.

thanks again
 Julie